Question 1

What is AutoProVin?

Accepted Answer

AutoProVin is a vehicle history report service that aggregates data from 900+ sources to verify the history of any used car.

Question 2

Which countries do you support?

Accepted Answer

We cover 30+ countries including the US, UK, EU, Canada and Japan. Coverage depth varies by country.

Question 3

How accurate is the data?

Accepted Answer

We aggregate, deduplicate and cross-reference multiple official and commercial sources. Records are only as good as their origin, but we surface conflicts when we see them.

Question 4

How long does a report take?

Accepted Answer

Under 60 seconds in most cases.

Question 5

Can I download a PDF?

Accepted Answer

Yes — every report is downloadable as a PDF and saved to your account.

Question 6

What if no records are found?

Accepted Answer

You still get a full report showing what was checked. A clean record is itself useful information.

Question 7

Will the report include photos?

Accepted Answer

When historical photos exist in our partner archives, yes. Coverage varies by region and vehicle age.

Question 8

Do you offer subscriptions?

Accepted Answer

No — we sell packages of 1, 3 or 10 reports. Buy what you need, when you need it.

Question 9

Do reports expire?

Accepted Answer

Never. Reports stay in your account for life.

Question 10

Can I get a refund?

Accepted Answer

Yes. We offer a 30-day money-back guarantee.

Question 11

Which payment methods are accepted?

Accepted Answer

All major cards, Apple Pay, Google Pay and PayPal.

Question 12

Do I need an account?

Accepted Answer

Yes — accounts let you save reports, re-download PDFs and track your package balance.

Question 13

How do I delete my account?

Accepted Answer

Email support@autoprovin.com and we'll process the deletion within 7 days.

Question 14

Is my data private?

Accepted Answer

Yes — see our Privacy Policy. We never sell personal data.

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